At Axellverse LLP, we strive to provide high-quality services to our clients. If you are not satisfied with our services, we offer a refund under the following conditions:

1. Eligibility: Refunds are only available to clients who are not satisfied with our services within two (2) days of their initial subscription.

2. Refund Procedure: To request a refund, clients must submit a refund ticket through our website, axellverse.com, within the specified time frame. The refund ticket should include the reason for dissatisfaction and any relevant details.

3. Evaluation: Upon receiving a refund request, we will evaluate the client’s reasons for dissatisfaction and the provided details. We may contact the client for further information if necessary.

4. Refund Approval: If the refund request meets our eligibility criteria and is approved, we will process the refund within 3 to 5 working days. Refunds will be issued using the original payment method used for the subscription.

5. Non-Refundable Situations: Refunds will not be provided in the following situations:

• If the client fails to submit a refund request within the specified time frame.
• If the client has already used the services beyond the initial two-day period.
• If the client’s dissatisfaction is due to reasons beyond our control or covered by other policies.

6. Contact Us: If you have any questions or concerns about our refund policy, please contact us at [email protected].

By subscribing to our services, you acknowledge that you have read, understood, and agree to the terms of this refund policy.